Adding a Shared Mailbox in Outlook

This page provides instructions for adding a shared mailbox to a user's Outlook account. Follow the steps outlined below to integrate the shared mailbox into your Outlook.

Add the Shared Mailbox
 

1. Launch the Outlook application.
2. On the main screen, go to File ➡️ Add account.
   
   
    
3. Enter the shared mailbox name in the E-mail address field when the new window opens.
   
   
    

4. Click Connect. 

5. A new window for O365 Single Sign-On (SSO) Authentication will appear.

   
    

6. Enter your AUP e-mail address on the newly displayed screen.

   

7. After successful authentication, restart Outlook for the changes to take effect.

   
    

Confirm that the shared mailbox has been added in outlook
 

1. Launch the Outlook application. 
2. Scroll to the bottom of the page within the Inbox. 
3. You'll notice that the Shared Mailbox has been added as a new Folder.