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Employment Opportunities

Job Openings at AUP

For all questions regarding employment opportunities at The American University of Paris, please contact the office of human resources at recruitment.hrataup.edu. Please note that except where otherwise stated, French working papers or EU nationality are required in order for applications to be considered. To submit an application for any of the posts below, please send an email to recruitment.hrataup.edu with your CV attached and the title of the post for which you are applying.

 

Administrative positions

Lead IT Support Technician - Category T3

DEPARTMENT

Information Technology Services (ITS)

SUPERVISOR

IT Support Services Manager or any other supervisor designated by the President

POSITION OVERVIEW

The Lead IT Support Technician position assists staff, faculty, and students with technical support of computers, applications, and related technology. Activities require interaction with application software and operating systems (such as Microsoft Windows, Microsoft Office 365 environment, and Apple Macs) to diagnose and resolve problems. The position utilizes IT support Management tool to provide first-line helpdesk support to AUP users, assisting them in person, via phone, email, chat and remote connection. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

RESPONSIBILITIES

Duties and responsibilities - Desktop Support

  • Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
  • Performs hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.
  • Responds to and resolves user requests for IT technical support in a timely manner using AUP Request Management Systems.
  • Responds to and resolves user requests for support in a virtual environment.
  • Takes ownership of user problems and proactively deals with user issues.
  • Troubleshoots system failures and network issues involving Mac and Windows workstations, printers, WIFI, authentication, connectivity, VoIP telephone, and printers by providing
    solutions to restore functionality.
  • Performs installation and routine maintenance of network cabling, patching network cables to the switches, and WIFI access points and testing network links and connectivity.
  • Performs user management tasks such as user ID creation and maintenance, password reset, and directory search using the users’ management web page.
  • Works with the IT support team and System Administration staff as appropriate to determine and resolve problems received from clients.
  • Builds and deploys new desktops, laptops, and portable devices by use of deployment tools.
  • Deploys software and applies system configuration and settings on user devices using device management tools.
  • Generate reports for management, encompassing incident management, metrics, and system improvement recommendations
  • Develop and maintain comprehensive documentation of standard client computing processes, collaborating closely with system administrators
  • Tests and troubleshoots policies and configurations applied on laptops and workstations, provides feedback to your manager, and proposes enhancements.
  • Follows standard procedures to apply, remove and amend access rights on IT resources.
  • Maintains hardware inventory for computers and printers using AUP ITS management systems.
  • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Trains and orients staff on the use of hardware, standard desktop software, and office 365 collaboration tools.

Duties and responsibilities - Other Support

  • Supports users in the use of computer equipment by providing necessary training and advice.
  • Installs and maintains audio/visual hardware and software: deliver, installs, and maintains classroom technology as needed.
  • Assists students and faculty in classrooms and other student areas around campus as needed.
  • Performs duties as assigned by the immediate supervisor(s).

Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.

SKILLS REQUIRED

  • 3-5 years experience providing technical support services.
  • Experience with LAN/WAN networks.
  • Strong computer skills including knowledge of computer hardware, software, local area network and peripheral equipment.
  • Working knowledge of operating systems with emphasis on Windows and Mac OS environments as well as knowledge of Local Area Networks, PC hardware set-up and configuration, printer set-up and configuration, virus protection, Multimedia equipment, and
    Microsoft Office applications.
  • Self-motivated, autonomous, hardworking, good analytical, diagnostic and problem-solving skills, and eager to learn and take on additional responsibilities.

PHYSICAL DEMANDS

  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may frequently lift and/or move heavy materials between campus buildings.

OTHER REQUIREMENTS

  • IT Education : Bac +2 minimum : BTS/BUT/Licence or equivalent combination of education and experience, Microsoft and/or Apple certifications are plus.
  • Must be fluent in both English and French and have valid working papers for the EU.
  • Excellent customer service and teamwork skills are needed.
  • Ability to frequently lift and carry hardware and supplies, between campus buildings, weighing up to 20 Kilos.
  • Must be able to work flexible hours, including weekends and evenings, as necessary.

 

Candidates should apply by e-mail to recruitment.hrataup.edu

Multimedia Producer – C-1

DEPARTMENT
Office of Communications

SUPERVISOR
Director of Communications or any other supervisor designated by the President.

Reporting directly to the Director of Communications, the Multimedia Producer plays a pivotal role in
spearheading the multimedia production efforts within the University's Office of Communications. This dynamic
position involves leading the creation of compelling video, photography, and audio content that aligns with the
University's strategic branding and communication goals, ensuring the AUP brand resonates with a global and
diverse audience.

This role’s primary function is to develop targeted video, photography and audio content as part of the office’s
charge to ensure mission-driven communications in support of the University’s strategic brand and brand
strategy. Within the Video and Photo Production domain, you'll lead projects from conception to completion,
including conceptualizing and scripting story-driven content that highlights the University's impact, managing
production logistics, and editing content for multiple platforms. This role is hands-on, requiring active
coordination with internal stakeholders and external vendors to produce content that effectively tells the AUP
story. This role encompasses the mentorship and development of two interns, guiding them through structured
tasks and objectives, fostering their professional growth through constructive feedback, and integrating them
into our dynamic Communications team. You will play a crucial role in shaping their careers while leveraging
their contributions to our content production efforts.

RESPONSIBILITIES
Video and Photo Production

  • Develop targeted video content to be used globally for social media, websites, and other needs.
  • Proactively identify video story ideas of interest to the prospective student, alumni, parent, friend and donor communities.
  • Pre-produce, produce, direct, write and edit videos related to the University’s communication goals, including:
    • Creation of outlines and scripting of video packages.
    • Coordinating schedule and people’s availabilities and outlining requirements for the shoot day.
    • Managing/executing filming on location or in-house using professional video equipment and current techniques.
    • Managing post-production with integration from several sources.
    • Editing in various styles and formats.
  • Providing information to the Director of Communications concerning the time necessary for different projects, to enable the Director to establish priorities based on content strategy and impact.
  • In close coordination with the Director of Communications and the Social Media Manager, develop and distribute photo and video content in several outputs as required (16:9, vertical, 1:1), to be posted on social media platforms.
  • Manage and maintain AUP’s YouTube presence and any other emerging video-first platforms.
  • Define and manage photo and video project schedules and deliver projects within the expected timeframe.
  • Manage and update the equipment checklist and ensure all equipment is organized and stored properly.
  • Manage and organize the Office’s hard drives as well as the NAS server, ensuring all media and assets are backed up accordingly in line with the provided guidelines.
  • In consultation with the Director of Communications, coordinate photo and video coverage requests for events and provide photo and video coverage of strategically important events for the University’s communications efforts; be available as needed for evening and weekend events.
  • Photograph students, staff and faculty and locations as needed for different University communications purposes.
  • Manage and train Digital Content Production interns, and delegate admin, pre-production, production and post-production tasks for maximum efficiency.
  • Find, book and work with freelancers on projects that require outsourcing.
  • Work with student photo and video contributors as needed.
  • Attend routine University communications meetings to represent Communications constituent interests as directed by the Director of Communications.

Other Communications Duties

  • In consultation with the Director of Communications, contribute to the planning of other communications projects, including brand development, web redesign and editorial calendar planning.
  • Perform other appropriate duties as assigned by the Director of Communications.
  • Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.

QUALIFICATIONS
Seeking a candidate with a bachelor's degree and over 2 years of experience in multimedia content creation,
you bring a blend of artistic storytelling, technical prowess in photo and video production, and a collaborative
spirit. Your expertise in the tools and hardware that support this position is matched by your ability to visualize
stories that engage and inspire. Your strong communication skills and familiarity with digital collaboration tools
will enable you to thrive in a dynamic, deadline-driven environment.

  • Undergraduate degree and minimum 2+ years of professional experience in writing/content creation and photo/video production required
  • Native English speaker; excellent English-language writing skills and strong verbal communication skills
  • Extensive photo and video production training and experience, including camera operation, sound mixing, lighting, script writing, storytelling and editing
  • Extensive producing skills and experience in delegating tasks and project management
  • High-level ability to use Adobe Creative Cloud apps and other similar programs (DaVinci Resolve Studio, Final Cut Pro, etc); ability to keep current with new technology
  • High level of computer literacy, and familiarity with or aptitude for multimedia collaboration systems (notably Frame.io), relational databases and social networking platforms (YouTube, Flickr, Instagram, Facebook, Twitter, LinkedIn, Snapchat, etc…)
  • Familiarity with Envato Elements, Artlist, or similar creative subscription platforms
  • Ability to multi-task, manage workflow and deliver according to deadlines
  • Strong interpersonal and team skills and the ability to collaborate with colleagues and to work closely and effectively with a variety of constituencies including but not limited to alumni, administrators, faculty, and students Familiarity with the American educational system a plus
  • Familiarity with the latest video and photographic technology
Logistics Assistant AUP Housing - Short Term Contract

DEPARTMENT

AUP Housing / Residential Life

FUNCTION

Working in support of the Housing activity and under the supervision of AUP's Logistics Coordinator, the main tasks of the Logistics Assistants will be to assist with the preparation of residences student residences in Paris.

MAIN TASKS

  • Make inventories of the various items provided in the apartments,
  • Replace missing or broken items and put them in place,
  • Remove any unwanted/unnecessary items,
  • Counting and sorting linen and ensuring that it is properly supplied,
  • Check that the apartments have everything provided for in the lease,
  • Receiving orders
  • Any other activity related to residence management.

PROFILE

The candidate must be available for the entire period (without interruption) on a full-time basis from May to end of August.

  • Strong level of English with good French is a plus
  • Resourceful
  • Autonomous
  • Dynamic
  • Appreciates the diversity of the tasks entrusted
  • High-energy person with a positive outlook
  • Ability to deal effectively with people and within a team

The position requires travel to all sites in Paris (metro, bicycle or other suitable means).

Be over 18 and hold a valid work permit.

Student Recruitment Counselor

CATEGORY : C1-2

DEPARTMENT : Enrollment Management

SUPERVISOR : Vice President and Director of Enrolment Management or any other supervisor designated by the President

POSITION OVERVIEW

The post holder is responsible for the recruitment of students. This entails the development and implementation of marketing, communications and recruitment strategies that directly support the achievement of the University’s enrolment targets. While much of the role is focused on activities away from the campus, the post holder will also have responsibility for recruitment and liaison functions on campus, including daily campus visits, enquiry telephone calls and emails, online information sessions and the yielding of students post offer of admission.

JOB DESCRIPTION

Main Duties and Responsibilities

The main duties and responsibilities of the role include, but are not limited to:

Lead on the recruitment of students to AUP

As part of the University’s sales team, the post holder helps drive the student recruitment function, generating appropriately qualified enquiries and applicants across all categories of students (first year, transfer, visiting/COOP, summer and graduate) according to agreed targets. The means to achieve these goals are varied and include face-to-face and online marketing activities, the development of relationships in each specified country market, and excellent customer service.

Represent the University internationally and locally

The post holder represents the University at a range of types of events, including school visits, education fairs and exhibitions, individual meetings at schools, colleges, universities and with other stakeholders. In so representing AUP, the post holder is expected to develop appropriate relationships with all relevant individuals and institutions that contribute to the successful recruitment of students. Substantial international and national travel is an essential component in this aspect of the role.

Support current AUP students wishing to remain at the University

The post holder will be responsible for all students currently enrolled at AUP whom wish to remain at the University. This will primarily consist of two distinct populations: firstly, those students who are categorized as ‘visitors’ interested in either extending their period at AUP, or becoming degree-seeking students; secondly, those undergraduate students wishing to remain at AUP for their graduate program via the University’s BA/MA pathway. Work in this area will require responsiveness to enquiries and face- to-face contact with students.Lead on Admissions Office social media The post holder will be responsible for the creation of social media campaigns and content in conjunction with other colleagues in Admissions and, where appropriate, the Communications Office. This will involve developing content to support all Admissions initiatives and our calendar of activities and, where possible, include material from current students.

Manage all pre-application enquiries

With colleagues in similar roles, the post holder is responsible for managing all pre-application enquiries to AUP via our CRM system, in addition to telephone and face-to-face contacts. Such queries are answered through ‘templated’ replies appropriate to the nature of the enquiry received. Overall, the pre-application enquiry phase relies on efficient and timely responses, and is organised on a rota basis, depending on workload and the time of year.

Develop an operational plan for each defined country/regional recruitment territory

The post holder develops and implements appropriate operational plans that deliver students across all categories (first year, transfer, visiting/COOP, summer and graduate) according to agreed targets. For each country/territory, the post holder formulates plans, in association with appropriate colleagues, which include electronic and social media, print publications, advertising and the use of third-party agencies to deliver enquiries and applicants to AUP. The post holder has lead responsibility for certain country markets.

Manage all post-offer contacts and yield activities

As part of the Student Recruitment Team, the post holder is responsible for managing the relationship between AUP and students holding an offer of admission until they are enrolled at the University. The post holder is responsible for a defined group of students and works consistently to ensure that these students confirm and enrol at AUP. Activities in this area are measured directly by conversion, confirmation and other data.

Development of market intelligence and market awareness

The post holder maintains a keen awareness of developments and trends in all country markets for which he/she is responsible. This includes development of a list of resources that are referred to on a regular basis, attendance at relevant meetings and conferences, regular update meetings in the Admissions Office, contact with academic colleagues at AUP, and the maintenance of a network of contacts.

Create an effective network across the AUP campus

The post holder develops and maintains a network across the AUP campus to better support the recruitment of students. This includes administrative and academic members of the community, and the various student organisations active on campus.

Contribute to the development of a Team ethic

The post holder, along with colleagues, is responsible for the development and upkeep of a Team working ethic. While there are clearly defined responsibilities linked to each post, as part of the Student Recruitment Team each post holder is required to develop a working knowledge of all areas of activity for which the Team is responsible.Supporting the overall mission of the Admissions Office The post holder may be called upon to support activities related to all aspects of student recruitment and admissions at the discretion of the Vice President and Director of Enrolment Management. The necessity for such support is dependent on such factors as the time of year, workload of other Teams, absences and vacations, and changes in the external environment.

The post holder may additionally be involved in transversal projects the University wishes to explore. Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Admissions Office.

PERSON SPECIFICATION

Attributes

Essential

Desirable

Education and Qualifications

Undergraduate degree

Higher degree or professionally- relevant qualification

Ability to speak English and French

Experience

Working within a higher education context

Working in international marketing and student recruitment

Track record of recruiting international students

Managing multiple deadlines

Awareness of the student lifecycle

Ability to manage and execute multi-channel marketing campaigns

Understanding of broad marketing and communications issues

Job-related skills

Entrepreneurial and innovative with a delivery focus

Willingness to travel overseas and work outside normal/unsocial hours

Ability to understand a wide range of academic content and subject material

Ability to work under pressure

Good administrative and organisational skills

Commercially focused, capable of delivering results in a cost- effective manner

An understanding of how to apply technology in an appropriate way to meet business requirements

The ability to conduct market research and assess market intelligence and draw the appropriate conclusions

Interpersonal skills

Good communicator – orally and in writing with excellent presentation skills

Skilled negotiator and networker

Strong customer focus, committed to ensuring delivery of excellent service standards

An understanding of cultural differences and an ability to work in appropriate ways across a diverse range of cultural environments

Flexible approach to work

Other requirements

High degree of commitment and self-motivation

 

 

Unit4 ERP Administrator

DEPARTMENT: Finance and Administration

CATEGORY: C1

SUPERVISOR: Executive Vice President for Finance and Administration or any other supervisor designated by the President

JOB DESCRIPTION: The Unit4 ERP Administrator is responsible for managing, maintaining, and optimizing the university business systems (Finance, HR & Procurement). He/she is the main point of contact and subject matter expert for the Unit4 ERP system within the organization, providing support, leading development, and defining the strategic focus of the system. He/she will also be working closely with the IT department to ensure seamless collaboration between different systems. The Unit4 ERP Administrator provides support to other areas of the business on financial reporting and best practices, and work closely stakeholders to ensure that the financial, HR and procurement system is meeting the needs of the organization. He/she must have a comprehensive understanding of the company’s business systems and processes. He/she must be able to adapt the Unit4 ERP system and the university processes to ensure the financial health of the organization and to facilitate the efficient flow of information.

DUTIES AND RESPONSIBILITIES:

  • Analyze, understand, and support our SaaS Unit4 ERP system.
  • Seek continuous improvement by recommending new and revised Business Processes and Procedures in collaboration with the business functional teams.
  • Proactively identify and resolve potential problems to prevent them from occurring and improve the overall customer experience.
  • Ensure support incidents, problems, and changes are managed and progressed in liaison with the Unit4 support teams.
  • Providing technical support and training to end-users as needed.
  • Assist in the creation of reports and dashboards in Unit4 ERP.
  • Define documentation standards for business systems and assist functional teams to document their processes and procedures.
  • Ensure good knowledge management, configuration management is being implemented across the functional teams.
  • Assist our functional teams for review and quality assurance activities for Unit4 ERP changes.
  • Work with the IT team to integrate the Unit4 ERP system with other University systems.
  • Other appropriate duties may also be assigned as requested by the Supervisor and according to the needs of the Department.

REQUIREMENTS:

  • Program or Certification in IT related field, preference for systems and network administrator (Bac+2/3 min)
  • Minimum 4/5 years professional experience in ERP Tools (Oracle, SAP, Unit 4 (ex Agresso)
  • Understanding of accounting principles, financial, HR and Procurement operations.
  • Proficiency in administering Unit4 ERP or other similar ERP system.
  • Ability to effectively communicate with stakeholders, collect needs and help defining solutions.
  • Analytical and problem-solving skills.
  • Troubleshooting queries and monitoring system health.
  • Strong communication and organizational skills.
  • Ability to work proficiently in French and in English

Faculty Positions

Assistant Professor in Professional Communications (Branding)

The American University of Paris invites applications for a full-time Assistant Professor position in Professional Communications (Branding) in the Department of Communication, Media and Culture. Applicants should have solid expertise in professional brand development and brand management with a strong background in relevant sectors such as marketing, advertising, or public relations. Candidates should also have a strong record of university-level teaching in professional branding and communications courses and in related fields such as public relations, and a proven capacity to mentor students on their professional futures. Highest consideration will be given to applicants with both practical and critical expertise in their chosen field of communications and whose industry and/or academic experience is international and cross-cultural. The successful candidate would be expected to teach at both the undergraduate and graduate levels.

Qualifications: A Master’s degree or PhD in a relevant discipline by the time of appointment (1 January 2025, subject to final budgetary approval). Proven capacity for excellent, engaged teaching committed to student learning within a liberal arts context, and to experiential learning and critical practice. Strong record in curriculum and course development. Familiarity with liberal arts education, learning objectives, skill development (critical thinking, information literacy, writing in the disciplines, etc.) and assessment is highly desirable. Candidates should be able to demonstrate the capacity to help students plan and develop their internships and career plans. Candidates will be able to demonstrate research or potential for published research in relevant areas. Capacity to work in a multi-cultural environment a strong plus. Ability to speak French and understand the communications industry in France and Europe is a definite advantage.

The Department: Dedicated to the international and comparative study of communications, media and culture, the department houses four undergraduate majors (Global Communications, Film Studies, Journalism, Communication and Civil Society), six undergraduate minors (Fashion Studies, Sociocultural Anthropology, Comparative Political Communications, Global Communications, Journalism, Film Studies) and a dynamic MA program in Global Communications offering additional MA tracks in Fashion; Development Communications; and Digital Cultures and Industries. The department has 16 full-time faculty, 5 part-time faculty, 150 undergraduate majors and 90 graduate students.

https://www.aup.edu/academics/departments/communication-media-and-culture

Responsibilities:

  • The full-time teaching load is six courses per academic year.
  • Professional mentorship of our students
  • Commitment to scholarship, excellence in teaching, integrative learning
  • Service to the department (contributing to curricular development and innovation, collegial behavior, advising students)
  • Willingness to provide service to the university (participation in committee work, assessment, interdisciplinary collaboration)
  • Participating in faculty governance, including attending full faculty, department, and committee meetings
  • Working in a professional and collegial manner with the university community
  • Maintaining compliance with policies and procedures in the Faculty Manual

Faculty at AUP must have a commitment to liberal arts education in a highly international environment and pursue international research and scholarship. We seek engaged scholars and have high expectations of teaching and scholarly research.

Applications:

Please submit your application by 1 April 2024 to http://apply.interfolio.com/133344, including:

  • cover letter
  • curriculum vitae
  • statement of pedagogical philosophy with evidence of teaching effectiveness
  • statement of research interests
  • a sample of recent written scholarship and/or a portfolio of representative professional projects
  • three confidential letters of reference