Emergencies

A life-threatening situation calls for immediate and independent action on your part. This information might be helpful and should be kept visible and accessible.

When calling an emergency service, you need to provide the following information:

• Your name and address, including the floor (étage) and entrance code number if necessary
• Your telephone number
• The patient's name and age
• The nature of the illness or accident, what has happened since, and what treatment, if any, has been given. Also describe the patient's present condition (cannot walk, is vomiting, is in pain, etc.)

Speak clearly and slowly in French or English. If you don’t speak French and do not have anyone else who can make the call, the person on the other end may understand English or may be able to find someone who does. SOS Médecins and European Benefits can answer emergency calls in English.

Telephone numbers for life-threatening emergencies

If you are calling from abroad (not France) you need to use the country code +33 and leave out the 0.

• International SOS: +33 (0) 1 55 63 36 35 (English-speaking staff and doctors who can send you a doctor, give you advice, call an ambulance)
• Emergency ambulance and medical team ambulance (SAMU): 15 or +33 (0)1 45 67 50 50
• Fire brigade (Pompiers): 18
• Police department(Police Secours): 17
• On-call physicians*: Urgences Médicales de Paris: 01 53 94 94 94 and SOS MEDECINS**: +33 (0)1 47 07 77 77

* These services are provided 24 hours a day, every day of the year, by teams of physicians circulating in radio-dispatched cars throughout the city and who come to your home.

** European Benefits Administrators will cover SOS Médecins fees; you may ask for an English-speaking doctor and they will do their best to find one.

Non-life threatening emergencies

If you need help in a medical emergency that is not severe or life threatening, the office of Student Development can help you find the kind of medical service you need.